Answer:Our order delivery timeline varies. We have quick orders deliverable within hours available for IN-STORE Vendors selling groceries and related items. Typically, other orders are between 2-5 business days from the order ship date. However, please note that drop ship items ship directly from the manufacturers and so delivery times will vary from manufacturer to manufacturer (usually between 14-21 days). Back-ordered merchandise will ship as soon as the item becomes available. While some local orders from in-stores could be concluded within 1 to 3 hours for in-store orders within the in-store locations and 1 or 2 days for suburbs.
Answer:Yes, we do. For bulk orders, and any order which require shipping to United States and England, please contact us for better shipping rates. Note that orders requiring residential delivery service will be assessed an additional fee depending on the carrier used. Fuel Surcharges – Due to escalating fuel charges from our carriers, we are forced to pass on a fuel surcharge on all truck orders.
Answer:Domestic Orders: We process all orders; however, we apply a N700 processing fee for any orders below N10000. VAT excluded. International Orders: We process all orders; however, we apply a N3500 processing fee for any orders below N20000. VAT excluded.
Answer:You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. You may send us an email at email@example.com or call us at +234-1-888SHOP (+234-1-8887467).
Answer:Yes, we work with several different professionals who provide a combined total of over one hundred services. So, if you cannot find what you are looking for, let us know and we will help you find it.
Answer:Yes, we do but it depends on the value of the product and the quantity requested. Please send us your inquiries at firstname.lastname@example.org and one of our customer service agents will follow up with you within 2-3 hours.
Answer:At SHOPAHOME we always strive to provide our customers with the best quality products at the most competitive prices. We typically offer price matching on the majority of products we carry, so if you find that a competitor is selling the same product for less, please let us know. Please email us your inquiries at email@example.com, and include a link to the competitor’s website where you found the item. We are committed to delighting our customers all the time.
Answer:At SHOPAHOME, we reserve the right to revise prices, correct price errors and product descriptions/literature found on our website or any other advertising website. We are not responsible for misleading information from data provided by our manufacturer partners.